Business in Cardiff

Award-winning home care company seek 50 new carers

Home Instead Cardiff

Local at-home care company, Home Instead Senior Care has celebrated its eighth successful year in business by throwing a party for their dedicated team of caregivers and office staff.

Since opening in 2009, the Cardiff-based business has created an enviable reputation, both as a quality employer and also as a care-giver to its clients.

Philip and Kate Batchelor, owners of the award-winning company, have led the business to considerable success and are currently looking to recruit 50 more employees within the business.

“We’re delighted to be celebrating our eighth year in business with our wonderful team. Over the years, we’ve been proud to help over 500 local people lead independent lives in our thriving community and support our fantastic team of caregivers as they continue to deliver high quality care each and every day.”

So what is the secret of Home Instead’s success?

“We have people working for us who have good hearts – people who want to make a difference and it shows in the service that we offer. One of the things that makes us different to other care companies is that carers only work with 2 or 3 clients. Clients and carers are carefully matched for compatibility and genuine friendships form from this ability to provide continuity of care. All calls are one hour minimum and this allows carers to spend quality time with their clients, which in turn allows carers to feel rewarded and that they have made a real difference to someone’s day.”

This unique approach and the genuine care that Home Instead offers has earned the company several awards over the last eight years. For the third year in a row, they have been placed within the Top 10 home care companies from Homecare.co.uk. Home Instead are also proud owners of a Gold Investors in People Award, the benchmark of good people management practice.

The secret to their success perhaps lies in the quality of their employees and the way that they are looked after.

“We provide a wonderful homely welcome to those who choose to come and work with us and our staff feel valued and rewarded. We carefully select our employees to ensure that they are of the right calibre to provide the high quality care that we deliver, but we are looking for the right type of people rather than those who have care experience.”

Home Instead offer excellent quality training and provide constant recognition to members of staff through various monthly awards. They provide competitive rates of pay and a range of contracts are available. They also pay travel time, all of which enables staff to feel appropriately rewarded for the excellent service they provide to their clients.

Phil concludes:

“Our fantastic team bring smiles to our clients day after day and these are the sort of people we are looking to come and work for us.”

“I absolutely love working for Home Instead. I enjoy making a real difference to my clients’ lives and the office team are so supportive. The flexible hours work perfectly around my family life.”
Sophie

“I feel part of a big family with clients as an extended family and we work harder because of this.”
Karen

“When I leave my clients and they are laughing and smiling, after sometimes arriving at the beginning of the call finding them looking a bit lost and sad, I really feel I am making a positive difference to their lives.”
Lesley

Join Our Team

Do you have a warm heart and a caring nature?

We are looking for kind and compassionate people to deliver our unique companionship-led care.
We match you with your clients based on background, hobbies and interests.

We offer:

Excellent training
Great rates of pay
Full and part time contracts
Previous care experience not necessary
Transport and driving license essential

Call us on 02920 569483 or email us at recruitment.cardiff@homeinstead.co.uk

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